Advisory · Board roles · Bridge to Africa

Expertise that connects strategy, risk and delivery.

UMN Business Consulting supports organisations through finance, risk, compliance, internal audit and governance advisory; non-executive director mandates; and Bridge to Africa services connecting talent with opportunities and helping international companies execute projects in African markets.

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Advisory services

Practical support across five disciplines

A focused engagement can cover one area or connect several. Experience across finance and operations, risk and compliance, and internal audit helps identify where exposures arise and which changes can work in practice.

01 / GOVERNANCE

Governance

  • Strengthen board and management reporting, decision records and action follow-up.
  • Review risk frameworks, policies, responsibilities and oversight arrangements.
  • Support outsourcing governance and cross-functional transformation programmes.
  • Provide interim management support during change, vacancies or regulatory remediation.
02 / COMPLIANCE

Compliance

  • Map regulatory obligations to risks, controls and responsible owners across AML/CFT, KYC, sanctions, market abuse, non-cooperative jurisdictions (NCJ), procurement and institutional conflicts of interest processes.
  • Test the design and effectiveness of compliance controls, including procurement, institutional conflicts of interest and new product governance, against documented evidence.
  • Track compliance gaps, monitoring findings and remediation progress.
  • Develop tailored training and a scoped AI-assisted control-testing pilot with human review.
03 / RISK & INSURANCE

Risk & Insurance

  • Map enterprise, operational, project and third-party risks; review operational risk management on site and develop risk indicators and appetite reporting.
  • Review multinational insurance programmes, financial lines cover, claims processes and cyber business interruption exposure.
  • Assess continuity, outsourcing and ICT resilience arrangements.
  • Turn incidents, loss experience and risk reviews into prevention and remediation actions.
04 / FINANCE

Finance

  • Financial controlling, product costing, budget follow-up, forecasts and management reporting.
  • Review financial performance, capital and liquidity indicators, and stress scenarios.
  • Improve insurance accounting, premium calculations and related reporting processes.
  • Support finance and insurance operations transformation, including systems and cross-functional workflows.
05 / INTERNAL AUDIT

Internal Audit

  • Plan risk-based reviews of manufacturing operations, inventory, product costing and procurement.
  • Trace transactions and processes, test evidence, identify control gaps and discuss practical actions with process owners.
  • Review financial and operational controls across sites, including cost allocation, stock valuation and reporting.
  • Report findings clearly and follow up agreed remediation with management.
Beyond advisory

Board roles & Bridge to Africa

06 / BOARD

Non-executive director mandates

Independent oversight and constructive challenge informed by directorships in ArcelorMittal insurance entities and participation in risk and compliance committees.

  • Challenge strategy, risk appetite and significant project decisions.
  • Review financial, operational and regulatory risk information presented to the board.
  • Follow control gaps, audit findings and management actions through to resolution.

Mandates are considered against independence requirements and potential conflicts.

07 / AFRICA

Bridge to Africa

Support international companies through the stages of an African project, drawing on finance, risk, insurance, compliance and governance expertise.

  • Assess project feasibility, country context, commercial assumptions and practical routes to market.
  • Identify local partners, specialist talent and relevant public or private stakeholders.
  • Coordinate introductions, stakeholder engagement and local public relations activity.
  • Structure the project plan, including financing questions, insurance protection, compliance and governance arrangements.
  • Help coordinate local implementation, monitor milestones and address emerging risks with in-country partners.

I have connections in Burkina Faso, The Gambia, Benin, Rwanda, Senegal, Kenya, Zambia, South Africa, Ethiopia, Cameroon, Uganda, Côte d’Ivoire, the Republic of the Congo and the Democratic Republic of the Congo. I grew up in Ethiopia and have personal familiarity with the country. My direct on-site professional experience includes an operational risk review in South Africa. The relevant contacts and local delivery arrangements are agreed for each assignment.

Selected track record

Experience across finance, insurance, risk and compliance

Nadine’s work with ArcelorMittal’s insurance entities, the European Investment Fund (EIF, part of the EIB Group), MS Amlin, bitFlyer Europe and Guardian Industries connects financial reporting and insurance operations with risk, compliance and industrial controls.

01 / FINANCE

Insurance and industrial finance

Insurance entities: At ArcelorMittal, served as CFO of the insurance brokerage company and captive entities, with responsibility for financial controlling, consolidation and management reporting. Oversaw the captive reinsurance accounting and local GAAP accounts outsourced to Aon’s captive management company, while coordinating IFRS group reporting for four captives through their acquisition and merger into one entity in a Solvency II-regulated environment. Also coordinated with a Poland-based finance back office.

Industrial finance and audit: Worked in cost controlling at ArcelorMittal and Volvo, and as a financial controller at Guardian Industries. At Guardian, analysed product costs and profitability and audited inventory, costing and procurement at manufacturing sites in Canada and Spain.

02 / INSURANCE OPERATIONS

ArcelorMittal · Group insurance system

Challenge: Bring programme data, premiums and claims flows together across the group’s non-life insurance business. Intervention: Implemented the group insurance management system, automated premium calculations and trained teams. Output: A shared process for data collection and flow monitoring that strengthened management information and governance.

03 / RISK MANAGEMENT & INTERNAL CONTROLS

Operational, insurance and third-party risk

At ArcelorMittal, conducted on-site operational risk reviews in South Africa and at the Cleveland, US, site, alongside group risk work in France and Belgium. At MS Amlin, reviewed investment risk, risk appetite and solvency capital measures. At bitFlyer Europe, assessed operational and ICT risk, DORA readiness, outsourcing, third-party oversight, business continuity and control remediation, with reporting to management and the board.

04 / COMPLIANCE

Regulatory monitoring and control testing

Regulatory coverage: Monitored applicable requirements, compared governance arrangements, policies, procedures and processes with regulatory expectations and relevant market practice, and identified gaps and responsible owners. At bitFlyer Europe, this included reviewing DORA requirements across ICT risk, outsourcing and oversight arrangements.

Control testing at EIF: Mapped obligations to identified risks and controls across AML/CFT, sanctions, market abuse, non-cooperative jurisdictions, procurement, institutional conflicts of interest and new product governance. Tested whether control objectives and descriptions addressed those risks, then assessed design and operating effectiveness against the available evidence. Developed a Copilot-assisted method to support consistent, traceable assessments and follow-up of gaps.

Board & committee track record

Governance experience in practice

Nadine’s experience as an employee includes formal directorships in ArcelorMittal insurance entities, a captive holding management role and direct participation in risk and compliance forums.

BOARD MANDATES · 2012–2020

Insurance brokerage & captive reinsurance

Director and CAA-approved executive (dirigeante agréée) of ArcelorMittal Insurance Consultants SA (AMIC), the group’s insurance brokerage company (2012–2020). Director and CFO of ArcelorMittal Property and Casualty Reinsurance SA (2016–2020), with Board-delegated oversight of accounting and financial operations and membership of its Underwriting Committee.

MANAGEMENT & BOARD PARTICIPATION

Captive holding and Ferrosure

Manager (gérante) of AM Captive Holding Sàrl (2016–2020). Attended Ferrosure board meetings on behalf of ArcelorMittal and participated in its Audit, Risk, Compliance and Underwriting Committees. This was an attendee role, not a Ferrosure directorship.

RISK & COMPLIANCE COMMITTEES · 2024–2025

bitFlyer Europe

Member of the Risk & Compliance and New Product Committees. Prepared enterprise risk, risk appetite and tolerance reporting for Authorised Management and the Board; supported oversight of outsourcing and DORA resilience work.

RISK COMMITTEE REPORTING · 2021–2023

MS Amlin

Prepared reports for Risk Committees and challenged business plans, projected profit and loss, and investment assumptions against risk appetite. Coordinated follow-up on governance and internal control remediation.

Experience in action

Insurance transformation at group scale

I led the implementation of a group insurance management system to collect programme data, automate premium calculations and track premium and claims flows. The work connected insurance operations, finance, tax considerations and reporting across entities, alongside the creation of back-office support and team training.

The transformation covered a broad non-life portfolio: property damage and business interruption, construction all risks, marine cargo, general liability and trade credit insurance. Financial lines included directors and officers (D&O), commercial crime, employment practices liability, employers’ liability, lawyers’ cover and cyber insurance. The work also drew on claims experience and prevention services offered by insurers and brokers.

Within the consulting practice

AI-assisted compliance & audit monitoring

A practical method developed and applied to organise complex requirements, assess how controls address risks and document where improvement is needed.

AI supports analysis and drafting. Conclusions depend on source evidence, review and validation by the responsible professionals.

  1. Identify regulatory requirements and obligations
  2. Map obligations to risks and existing controls
  3. Assess control design against objectives and descriptions
  4. Evaluate adequacy and effectiveness using available evidence
  5. Document gaps, decisions and remediation actions
About

Nadine Mugema

Portrait of Nadine Mugema

My 17+ years of experience span insurance, financial services, fintech and industrial groups, including work with EIF, ArcelorMittal, MS Amlin, bitFlyer Europe and Guardian Industries. I have worked across finance and operations, risk and internal controls, and internal audit. That breadth helps me diagnose how an organisation works, find the underlying exposure and develop practical changes with its teams. My work includes implementing a group insurance management system and developing an AI-assisted approach to regulatory compliance monitoring and internal control testing.

In hands-on work, I developed a Copilot-assisted methodology that maps regulatory obligations to risks and controls, reviews whether control descriptions clearly define the objective and expected evidence, and assesses the adequacy of evidence supporting conclusions about control design and operating effectiveness. Professional judgment and human review remain central to each assessment.

Through UMN Business Consulting, I am available to discuss board mandates, interim assignments, focused advisory work and talent or project connections involving African markets.

Education & qualifications

  • Executive MBA — Vlerick Business School, Belgium
  • Master’s in Finance — IUP Finance, France
  • Master’s in Management & Business Development — INSEEC, France
  • Associate in Risk Management (ARM) — The Institutes
  • AML/KYC/Compliance course — European Business University, Luxembourg

Languages

English and French: fluent · Dutch: B2 · Spanish: conversational · Kinyarwanda: proficient

Get in touch

Let’s discuss your priorities.

Share the risk, control or governance challenge you are working through, and we can explore the scope of an assignment.

Email UMN Business Consulting

contact@umn-consulting.com
+352 691 83 86 34
Website: umn-consulting.com